Customer Workbench Issue: In Latin American Globalization Instance Changing Customer Name Raises Error: APP-JG-68043: This Taxpayer Id Is Used By Another Business Entity (Doc ID 1312979.1)

Last updated on AUGUST 04, 2016

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.
ARXCUDCI - Customers Standard


Symptoms

When trying to change the customer name in Customers Standard form (ARXCUDCI), the following error is received:

Error
APP-JG-68043: This Taxpayer ID is used by another business entity. Please enter a different Taxpayer ID.


Steps to reproduce:
Please note values used are specific to the issue reported
Responsibility: Latin American Responsibility
Navigation: Customers : Standard

-Query for an existing customer 'AGROCOP S.A.'
-Change the customer name from 'AGROCOP S.A.' to 'AGROCORP S.A.'
The error appears.

Cause

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