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Why Do Items Get Added To The Same Cart When The User Has Logged Out From Store 1 And Logged Into Store 2 ? (Doc ID 1313107.1)

Last updated on MARCH 23, 2020

Applies to:

Oracle iStore - Version and later
Information in this document applies to any platform.


There are 2 stores :-

Store A with responsibility 1
Store B with responsibility 2

A user is assigned  both responsibilities under 1 Username so has access to both stores .

User 1 > Responsibility 1 and Responsibility 2

Products in the stores are different but assigned to the same price list .

User 1 logs  in to store A and adds store A items to cart
Logs out without submitting the cart 

User 1 logs into Store  B and adds Store B items to shopping cart
Check the shopping cart and can see that all items from Store A and Store B are included in the same cart

A separate shopping cart should have been created for each store .

Why is this occurring  and how can it be resolved ?


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