Error in Sales Online 360 Views - Encryption Key is Not Set
(Doc ID 1313288.1)
Last updated on FEBRUARY 05, 2020
Applies to:Oracle Sales Online - Version 188.8.131.52 to 184.108.40.206 [Release 11.5.10]
Information in this document applies to any platform.
Customer is getting the following error when trying to open anything in the 360 view:
"Encryption key is not set. Please set a value for "encryption key" in cookie properties as per documentation"
They have set the encryption key, cleared the cache and bounced the apache and still the error occurs.
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