Error in Sales Online 360 Views - Encryption Key is Not Set
(Doc ID 1313288.1)
Last updated on JUNE 05, 2023
Applies to:
Oracle Sales Online - Version 11.5.10.0 to 11.5.10.2 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
Customer is getting the following error when trying to open anything in the 360 view:
"Encryption key is not set. Please set a value for "encryption key" in cookie properties as per documentation"
They have set the encryption key, cleared the cache and bounced the apache and still the error occurs.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |