What Setups Can Be Done to Prevent Oracle from Calling Vertex or Taxware When a Foreign Address is Entered? (Doc ID 1313293.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Receivables - Version 12 and later
Oracle E-Business Tax - Version 12 and later
Information in this document applies to any platform.

Goal

Attempting to create an Invoice with a Foreign (non-US/International) bill to, ship to, ship from, or bill from address and receive the following error:

Failed in Creating Tax Line

Oracle is still calling Vertex (Taxware).

By default the 3rd party tax engine will be called if any of the above 4 mentioned addreses are in the US unless you have completed setup to prevent this call from being made.

What setups can be performed to prevent Oracle from calling Vertex or Taxware when a foreign address is entered?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms