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Some of the Rejected Settlement Transactions are not Displayed in Settlement Search Screen (Doc ID 1313621.1)

Last updated on JANUARY 24, 2020

Applies to:

Oracle Payments - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, FC Core

In the Funds Capture Process Manager responsibility -> Settlements tab, when searching for Bank Account transactions, the search retrieves only transaction in Submitted or Successful status.

Transactions that have failed because of payment system rejection are not retrieved by the search page, when the search criteria is based on date or instrument type.

EXPECTED BEHAVIOR

Expect the search to retrieve and display all transactions if a specific status was not mentioned in the search criteria.

Cause

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In this Document
Symptoms
Cause
Solution
References


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