Report Manager Drill Down In Excel Will Fail With Error: Cannot Display Page When You Click On The Cell The Second Time (Doc ID 1313710.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Report Manager - Version 12.1.3 and later
Oracle Web Applications Desktop Integrator - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

You have submitted an FSG using Report Manager, Then you View output in Excel and drilldown on an amount.
Another window opens.
Now Close this window.
Then try to perform drilldown again on the same amount and they receive the message (Cannot Display Page).

Error: Cannot Display Page
You cannot complete this task because you accessed this page using the
browser's navigation buttons (the browser back button, for example)

It seems when the report is published in Excel, and double click on an amount to drilldown the system opens the Drill Account Balances window.

Then, you close that window (x on the top right corner) and try to drilldown on the SAME amount. That's when they get the cannot display page error.

If you close the error and double click on another amount that you had not drilled down before, then no error pops up. However, if you try to drill own again on that same amount, they get the error.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms