Account Details for the Customer Shows Wrong Amount Applied
(Doc ID 1313777.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle Receivables - Version 11.5.10.2 and laterInformation in this document applies to any platform.
Symptoms
You have a Receipt for customer A, that is applied to two different customer accounts (A and B, for example). However in the Receivables > Account Details form for customer A, the amount applied is the total of the receipt amount rather than the actual amount applied.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |