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Account Details for the Customer Shows Wrong Amount Applied (Doc ID 1313777.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

You have a Receipt for customer A, that is applied to two different customer accounts (A and B, for example).  However in the Receivables > Account Details form for customer A, the amount applied is the total of the receipt amount rather than the actual amount applied.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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