Error In Order Management When Placing An Order From iStore (Doc ID 1313930.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Order Management - Version 12 and later
Oracle iStore - Version 12 and later
Information in this document applies to any platform.

Symptoms

When trying to place an order in iStore the following error occurs.

ERROR
Error messages from Order Management. Please enter the required information - Order Type'.
Please enter required information - Order Type
There is an error in order submission.


STEPS
The issue can be reproduced at will with the following steps:
1. The iStore user logs in
2. Adds an item to cart,
3. Choose the Checkoug button
4. Provides the shipping and Billing information
5. Chooses the 'Place Order' button.


Cause

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