People Group (Flex) Segments Are Getting Blanked When Updated via Self Service HR

(Doc ID 1314002.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.1 and later
Information in this document applies to any platform.


After hiding certain People Group segments in SSHR, in certain scenarios, the entries made to the displayed segments are NOT saved.

Expect displayed segment changes to be Saved.

The issue can be reproduced at will with the following steps:
1. NAV - Mgr SSHR > Manager Actions > Change Worker Status and Terms : Assignment > Personalized so only 2 People Group Flex's displayed (Highly Compensated, Team, Pension Scheme) 

2. Now remove (delete) the existing value of any one of the segments for example Pay Point in above screen. DO NOT TAB OUT, page should not refresh (This Step is must to replicate this issue).
3. Submit

4. Changes NOT saved.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms