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Service Contract Renewal: Delay in Manual Renewal Process in R12 vs 11i (Doc ID 1314192.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.


Why, after upgrading to R12, do we find that the manual renewal process is taking much longer to move contract status from Entered to Signed, including Evergreen Renewal types?


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