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R12: CRM Specific Resources Additional Information DFF Is Not Available In 360 Degree View (Doc ID 1314460.1)

Last updated on APRIL 04, 2021

Applies to:

Oracle Incentive Compensation - Version 12.1.0 and later
Information in this document applies to any platform.
/oracle/apps/jtf/resource/webui/JtfRsEmployeeReadOnlyPG 120.4
/oracle/apps/jtf/resource/webui/JtfRsEmployeeUpdatePG 120.5


Symptoms

The Descriptive Flexfield - CRM Specific Resources Additional Information has been enabled but is not visible within the 360 Degree View in Incentive Compensation. The DFF is visible in the Forms based Resource Form

The issue can be reproduced at will with the following steps:

ENABLE RESOURCE DFF

(R) System Administrator
(N) Application > Flexfield > Descriptive > Segments
Query back:

(R) CRM Administrator
(N) Resource Manager

(R) Compensation Manager
(N) Resource Compensation Overview

(R) Compensation Manager
(N) Resource Management


Cause

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In this Document
Symptoms
Cause
Solution
References


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