How to Create a Simple Graphical Script to Interact With Oracle Teleservice
(Doc ID 1314474.1)
Last updated on DECEMBER 03, 2019
Oracle Scripting - Version 22.214.171.124 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
This document provides a simple example of how Oracle Scripting can be extended interact with Oracle Teleservice.
Specifically it covers :
- How to retrieve Forms variables from Oracle Teleservice to populate Blackboard variables
- Use of Java extensions to populate default values
- Use of Query Blocks to mimic Teleservice Lists of Values (LOV)
- Use of PL/SQL to create Service Request notes
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.