How to Create a Simple Graphical Script to Interact With Oracle Teleservice (Doc ID 1314474.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Scripting - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

This document provides a simple example of how Oracle Scripting can be extended interact with Oracle Teleservice.

Specifically it covers :

How to retrieve Forms variables from Oracle Teleservice to populate Blackboard variables
Use of Java extensions to populate default values
Use of Query Blocks to mimic Teleservice Lists of Values (LOV)
Use of PL/SQL to create Service Request notes

Note : For further information on the creation of Graphical Scripts, please see How To Create A Simple 'Graphical' Script (Doc ID 1213989.1)

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