How to Create a Simple Graphical Script to Interact With Oracle Teleservice
(Doc ID 1314474.1)
Last updated on APRIL 24, 2017
Oracle Scripting - Version 220.127.116.11 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 25-Oct-2013***
This document provides a simple example of how Oracle Scripting can be extended interact with Oracle Teleservice.
Specifically it covers :
- How to retrieve Forms variables from Oracle Teleservice to populate Blackboard variables
- Use of Java extensions to populate default values
- Use of Query Blocks to mimic Teleservice Lists of Values (LOV)
- Use of PL/SQL to create Service Request notes
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