My Oracle Support Banner

Collector Name Not Visible on the Profile Tab (Doc ID 1314875.1)

Last updated on JANUARY 22, 2021

Applies to:

Oracle Advanced Collections - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

The Collector name is assigned on the Customer Standard form at the Account level.
In the Collections Agent form, View = Account, the Profile Tab is missing the Collector Name.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.