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Ship To Location LOV Displays All Customer Sites OEXOEORD.fmb (Doc ID 1315007.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Information in this document applies to any platform.
OEXOEORD.fmb


Symptoms


On : 11.5.10.2 version, Transaction Inquiry & Status

ACTUAL BEHAVIOR
---------------
Ship-to Location LOV in the Order Organizer form shows locations for all customers.

EXPECTED BEHAVIOR
-----------------------
The LOV should only show the Ship-to Location for the customer number entered in the Order Organizer form.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Order Management responsibility
2. Orders, Returns > Order Organizer
3. Enters customer number > tab
4. Open LOV for Ship-to Locations > LOV shows sites for all customers, not just the sites for the customer number.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, user has to scroll through a list of thousands to get the one site they need to search by for the associated customer.

Cause

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In this Document
Symptoms
Cause
Solution


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