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12.1.2 Parts Requirement Form Opening Instead Of HTML Screen From The Debrief Form (Doc ID 1315262.1)

Last updated on MARCH 22, 2019

Applies to:

Oracle Field Service - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

From the Debrief form, when using Tools -> Parts Requirement, it opens the Parts form instead of HTML UI


The issue can be reproduced at will with the following steps:
1. Create SR and Task
2. Debrief task
3. Tools -> Parts Requirement

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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