R12: Un-applying a Receipt does not Cancel the Claim associated with the Transaction (Doc ID 1315281.1)

Last updated on JUNE 08, 2016

Applies to:

Oracle Receivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to unapply a receipt from an Invoice and find the Claim associated with that Transaction does not get cancelled.

Responsibility:  Receivables Manager
Navigation:  Receipt > Receipt
Step 1. Create a receipt for x amount and apply to invoice, creating an invoice related deduction for the balance of $x-y.
Step 2. Save.  A Deduction number is generated.
Step 3. Unapply the receipt application against the invoice in step 1.
Step 4. Save. Deduction will be cancelled.
Step 5. Click on the apply checkbox against the invoice in step 1 and save.
Step 6. Query the deduction number displayed in line 1 in Trade Management and the deduction is in open status

Cause

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