Last updated on SEPTEMBER 12, 2016
Applies to:Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
Attempting to update customer tax profile in the customers form and receive the following error:
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.
Responsibility: Receivables Manager
Navigation: Customers > Customers
Enter an account number
Click on Customer Name
Click Tax Profile
Under "Customer Account and Site Business Purpose Tax Exemptions," click any "Update Exemption" pencil
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms