Customers Workbench: Update Tax Exemption Under Tax Profile in Customers Form and Receive Unexpected Error (Doc ID 1316129.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
ARXCUDCI.fmb


Symptoms

Attempting to update customer tax profile in the customers form and receive the following error:

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Responsibility:  Receivables Manager
Navigation:  Customers > Customers
Enter an account number
Click on Customer Name
Click Tax Profile
Under "Customer Account and Site Business Purpose Tax Exemptions," click any "Update Exemption" pencil

Cause

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