Null Pointer Received When Using Action "View Events" On Shipment In Dispatch Board Advanced Layout (Doc ID 1316750.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 6.2.1 to 6.2.3 - Release: 6.2 to 6.2
Information in this document applies to any platform.

Symptoms


When attempting to "View Events" from an Advanced Shipment Layout, the following null pointer error is received:

ERROR
-----------------------
At 2011-04-21 17:23:09.099

java.lang.NullPointerException

java.lang.NullPointerException
at glog.comm.query.Query$Criterion.init(Query.java:1994)
at glog.comm.query.Query$Criterion.<init>(Query.java:1832)
at glog.webserver.apiadapt.shipmentstatus.DisplayShipmentAndStatus.getPerspective(DisplayShipmentAndStatus.java:86)
at glog.webserver.apiadapt.shipmentstatus.DisplayShipmentAndStatus.createShipment(DisplayShipmentAndStatus.java:270)
at glog.webserver.apiadapt.shipmentstatus.DisplayShipmentAndStatus.getDocument(DisplayShipmentAndStatus.java:150)
at glog.webserver.apiadapt.shipmentstatus.DisplayShipmentAndStatus.getDocument(DisplayShipmentAndStatus.java:116)
at glog.webserver.util.QueryResponseServlet.getDocument(QueryResponseServlet.java:293)
at glog.webserver.util.AbstractServletProducer.process(AbstractServletProducer.java:75)
at glog.webserver.util.BaseServlet.service(BaseServlet.java:822)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.session.ParameterValidation.doFilter(ParameterValidation.java:29)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.screenlayout.ClientSessionTracker.doFilter(ClientSessionTracker.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at glog.webserver.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:44)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:767)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:697)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:889)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:619)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into OTM 6.2.
2 Click on a menu item using an Advanced Layout for Shipments.
3. Highlight a shipment..
4. Click Actions --> Shipment Management --> Events --> View Events.
5. Note the Error Received:

At 2011-04-21 17:23:09.099

java.lang.NullPointerException

Cause

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