APP-XLA-95103: An Internal Error Occurred Multiple Entities (Doc ID 1316960.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF THE LOSS OF FUNCTIONALITY
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In Oracle Payables, when a user attempts to validate invoice using the invoice workbench form (APXINWKB.fmb) the following error occurs:


ERROR
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APP-XLA-95103: An internal error occurred. Please inform your system administrator or support representative that:

An internal error has occurred in the program xla_events_pkg.get_event_info. The event id 1240036 does not exist.


STEPS
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The issue can be reproduced at will with the following steps:

1. Using Payables Manager responsibility

2. Navigate to Invoices : Inquiry > Invoices

3. Query the invoice to be validated and choose Actions.

4. In the Invoice Actions window, select Validate Invoices and choose OK to have Payables validate the invoice.

5. Click on Validate Invoices

6. The error identified above is displayed.

Cause

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