GTM Agent Action "Action_def" Data is Missing. (Doc ID 1317184.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

On GTM version 6.2.1

ACTUAL BEHAVIOR
---------------
When creating an Agent for GTM there are several GTM agent types that can be used from the drop down.
If trying to create an Action (User config > Actions Manager) there is only one GTM listed, RUN_AGENT_GTM_TRANSACTION

The others are missing.

This can be proven by running the following SQL:

Select a.action_def_gid, b.state, b.action_class FROM action_def a, ACTION_DEF_STATE b WHERE a.ACTION_DEF_GID LIKE '%RUN_AGENT_GTM%' and a.action_def_gid=b.action_def_gid

there is only one action def record.
RUN_AGENT_GTM_TRANSACTION run glog.webserver.uic.RunAgent
RUN_AGENT_GTM_TRANSACTION results glog.webserver.uic.DisplayResults

We need to have action def of the following:
RUN_AGENT_GTM_TRANSACTION_LINE
RUN_AGENT_GTM_REGISTRATION
RUN_AGENT_GTM_DATA_VERSION


EXPECTED BEHAVIOR
-----------------------
The missing entries to be in the table.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

See above.

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.