When Attempting to Approve a Purchase Order The Workflow Fails At Activity "Open Document State" WIth Po.Plsql.Po_document_action_close.Auto_close_po:20:User Id Not Found

(Doc ID 1317504.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Purchasing - Version 12.0.3 and later
Information in this document applies to any platform.
Checked for relevance 09-Apr-2013


When attempting to approve Purchase Orders the status of the document remains 'In Process'.

1. Raise and Submit PO for approval
2. Document remains in the status 'In Process'
3. Examination of the workflow runtime data (<Note 134960.1>) shows the following:

POAPPRV 26501-30301 15-JAN-11 16:10:07 POAPPRV_TOP

15-JAN-11 16:10:07 PO Approval Top Process/Get Workflow Approval COMPLETE BACKGROUND
15-JAN-11 16:10:07 PO Approval Top Process/Is This a New Documen COMPLETE Y
15-JAN-11 16:10:07 Open Document State Subprocess/Open Document ERROR #EXCEPTION

**** Errored Activities
Open Document State #EXCEPTION 1
User-Defined Exception

Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.OPEN_DOC_STATE, POAPPRV, 26501-30301, 220082, RUN)

DOCUMENT_TYPE_DISP Standard Purchase Order


RCS $Revision: 120.20.12000000.9 $

SYSADMIN_ERROR_MSG   po.plsql.PO_DOCUMENT_ACTION_CLOSE.auto_close_po:20:user id not found -
                     po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call

Please review the following notes before raising a Service Request with Support:

- <Note:1195034.1> Oracle E-Business Suite Error Correction Support Policy (V.3)


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