Collections Strategy Onhold After A Broken Promise

(Doc ID 1317557.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Advanced Collections - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Collections strategy stays ONHOLD even after promise is broken. Strategy is expected to resume after a promise is broken. Status should change to OPEN.

Cause

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