11.5.10 Extended Support - Order Import Does Not Import Sales Orders
Last updated on AUGUST 04, 2017
Applies to:
Oracle Order Management - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]Information in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Order Import does not process records in the order import interface table.
This issue is started after applied patches to comply with 11.5.10.2 extended support.
The Order Import Concurrent Program ends with:
No orders to process
Not spawning any child processes
EXPECTED BEHAVIOR
Expecting order import to process records in the order import interface tables.
STEPS
1. Purchasing Responsibility -> Run Create Internal Sales Orders Concurrent program
2. Order Management Responsibility -> Run Order Import
3. Review the log file, see the record was not being processed.
Changes
Applied patches to comply with 11.5.10.2 extended support.
Cause
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