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11.5.10 Extended Support - Order Import Does Not Import Sales Orders (Doc ID 1317680.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
*** Checked for relevance on 04-Aug-2017 ***


Symptoms



ACTUAL BEHAVIOR

Order Import does not process records in the order import interface table.
This issue is started after applied patches to comply with 11.5.10.2 extended support.

The Order Import Concurrent Program ends with:
No orders to process
Not spawning any child processes

EXPECTED BEHAVIOR

Expecting order import to process records in the order import interface tables.

STEPS

1. Purchasing Responsibility -> Run Create Internal Sales Orders Concurrent program
2. Order Management Responsibility -> Run Order Import
3. Review the log file, see the record was not being processed.

Changes

Applied patches to comply with 11.5.10.2 extended support.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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