My Oracle Support Banner

When A Comma Is Used In The Description Of A File The Description Is Truncated (Doc ID 1317701.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Knowledge Management - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When creating a Solution that includes an attachment, if the description of the attachment includes a comma, eg. 'Attachment description, test'. When external viewers look at the attachment, anything beyond the comma is truncated and only shows, 'Attachment description'.

Expected Behavior

Expect to see the full attachment description.

Steps To Reproduce

  1. Create an Attachment with a description that has a comma in it
  2. Navigate to the Solution using an external User.
  3. The external Users see the truncated description.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.