APP-PO-15566 Cannot Receive RMA When Sales Order In Secondary UOM (Doc ID 1317764.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Inventory Management - Version 12.0.6 and later
Information in this document applies to any platform.
***Checked for Relevance on 21-Oct-2014***

Symptoms

When doing the receipt for return in secondary UOM, receive the following error in Lot entry window.

Error:
APP-PO-15566: Quantity entered  is greater than Quantity available for this lot in the RMA

Steps:
1. Book/ship sales order for 1 Short Ton (ST), which is the secondary UOM in the system (Metric Ton (MT) is the Primary UOM).
2. Enter return line on the sales order for 1 ST, referencing the original 1 ST that was shipped
3. Try to receive the 1 ST back into inventory: In lot entry window, receive error "Quantity entered .90719 is greater than Quantity available .82299 for this lot yyy  in the RMA"

Cause

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