APP-PO-15566 Cannot Receive RMA When Sales Order In Secondary UOM
(Doc ID 1317764.1)
Last updated on JANUARY 30, 2022
Applies to:
Oracle Inventory Management - Version 12.0.6 and laterInformation in this document applies to any platform.
Symptoms
When doing the receipt for return in secondary UOM, receive the following error in Lot entry window.
Error:
APP-PO-15566: Quantity entered is greater than Quantity available for this lot in the RMA
Steps:
1. Book/ship sales order for 1 Short Ton (ST), which is the secondary UOM in the system (Metric Ton (MT) is the Primary UOM).
2. Enter return line on the sales order for 1 ST, referencing the original 1 ST that was shipped
3. Try to receive the 1 ST back into inventory: In lot entry window, receive error "Quantity entered .90719 is greater than Quantity available .82299 for this lot yyy in the RMA"
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |