Cannot Unapply Prepayment: Unapply More Than Applied (Doc ID 1317854.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Payables - Version: 11.5.10.2 and later   [Release: Unknown Release and later ]
Information in this document applies to any platform.

Symptoms


On 11.5.10.2 in Production:
When attempting to apply a prepayment, the following error occurs.

ERROR
-----------------------
UNAPPLY MORE THAN APPLIED

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Screenshots for Prepayment Prep10023618 (invoice_id = 6152592) Status showing as ‘Available’

It is Available, Accounted, Paid, Holds = 0

- While the Prepayment has been fully applied:

View Prepayment Applications tab:
Amount Applied = Invoice Amount of the prepayment = 1450.13

- When trying to unapply following error comes up: UNAPPLY MORE THAN APPLIED

And the system shows 90 on Prepayment Amount Remaining where it should be zero.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot apply this prepayment.

Cause

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