How to Link Usage Item to Existing Counter When Contract Usage Subline LOV not Showing Expected Counters (Doc ID 1318404.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Service Contracts - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Goal

When attempting to add usage sublines to a contract Usage line there are counters missing from the LOV.
It was found that the counters were created using a counter template which had the Usage item missing.
How can the link between the Usage item and the existing counters be created so that the counters can be used in the contract usage subline?

Solution

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