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Unable To Create Repair Order When Using The 'Add To IB' Option (Doc ID 1318498.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Depot Repair - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Form:CSDREPLN.FMB - Repairs


Symptoms

When attempting to create a repair order with 'Add to IB' option, the repair order is not saved and no error is displayed.
However, if the 'Save As Is' option is used, then the repair order is created successfully.



The issue can be reproduced at will with the following steps:
1. Open the Repair Order form.
2. Enter the mandatory information in the Service Request block, and enter the details (including an item) in the Repair Order Details.  Then click the Save button.
3. Click 'Add to IB' button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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