Transactions Workbench Issue: Bill-To Contact Disappears Upon Saving

(Doc ID 1318691.1)

Last updated on SEPTEMBER 17, 2012

Applies to:

Oracle Receivables - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

In the Transactions Summary form, the customer Bill-To Contact is NULL, even though you entered a Bill-To Contact when you created the transaction. Even if you update the contact and save, upon re-query the Bill-To Contact is NULL again.

No error messages appear either on the front-end or the back-end.

Cause

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