Account Merge Fails with ERROR: AR.ARP_CMERGE.merge Updating table AR_PAYMENT_SCHEDULES (Doc ID 1318695.1)

Last updated on OCTOBER 24, 2016

Applies to:

Oracle Trading Community - Version 11.5.3 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When attempting to merge Customer, account merge fails on requests that have multiple billing location sites for the "duplicate" customer.

 

The output file error shows:

ERROR: AR.ARP_CMERGE.merge

&NUM_ROWS row(s) updated
Updating table AR_PAYMENT_SCHEDULES

The log file error shows:

 

MSG-00001: Updating table AR_PAYMENT_SCHEDULES 28-MAR-2011 12:03:58
MSG-00100: merge_products errored out

A trace file shows error 1422 (singleton select returns more than one row)


Cause

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