Proposed Payment Invoice Removal Error: "The Source Product Set a Rule to Keep One or More of the Selected Documents as Part of the Payment"
Last updated on FEBRUARY 20, 2018
Applies to:Oracle Payments - Version 12.1.2 and later
Information in this document applies to any platform.
During Review Proposed Payment when trying to remove an invoice from a payment where there is a credit note included, error is thrown that prevents the removal.
The Source Product set a rule to keep one or more of the selected documents as part of the payment. You may not remove such documents.
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Create PPR batch.
- After select/build query batch and go to Review Proposed Payment.
- Try to remove an invoice from a payment that includes 2 invoices and 1 credit memo.
- System throws message.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms