Transactions Workbench Error: In a Vertex/Sabrix Environment Creating/Updating a Credit Memo Raises Error: APP-20001: APP-AR-11472: There Are No Account Assignments for Tax line 1 on Line Number 1 (Doc ID 1320006.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Receivables - Version 12.0.4 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
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Symptoms

Attempting to create a Credit Memo against an Invoice or attempting to Incomplete an existing one raises the following error:

APP-20001: APP-AR-11472: There are no account assignments for Tax line 1 on line number 1

Extra tax lines are generated in the lines table. This issue was reported in an instance using Tax Service Provider such as Vertex/Sabtix.

Steps to Reproduce:
Responsibility
: Receivables Manager
Navigation
: Transactions >Transactions
Query for an existing Credit Memo
Invoke form menu Actions > Applications
Navigate to the Apply To field and click on the list of values icon

Cause

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