Entering Credit Card information Errors with APP-SQLAP-97864: Unable To Create Credit Card. Please Verify The Card Number

(Doc ID 1320026.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
APXWCARD.fmx : 120.16.12010000.18


In 12.1.3 version, When attempting to save basic credit card information, the following error occurs.

APP-SQLAP-97864: Unable to create a credit card. Please verify the credit card number.

The issue can be reproduced at will with the following steps:

1. Navigate to Credit Cards form in Payables Manager responsibility
2. Input basic credit card information: Operating Unit, Card Program, Card Member Name, Card Number, and Employee Name.
3. Try to Save record.
4. Error Message shows and record cannot be saved.

The issue has the following business impact:
Due to this issue, You are not be able to proceed with Credit Card provider file testing.


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