Entering Credit Card information Errors with APP-SQLAP-97864: Unable To Create Credit Card. Please Verify The Card Number (Doc ID 1320026.1)

Last updated on NOVEMBER 02, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.
APXWCARD.fmx : 120.16.12010000.18


Symptoms

In 12.1.3 version, When attempting to save basic credit card information, the following error occurs.

ERROR
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APP-SQLAP-97864: Unable to create a credit card. Please verify the credit card number.


STEPS
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The issue can be reproduced at will with the following steps:

1. Navigate to Credit Cards form in Payables Manager responsibility
2. Input basic credit card information: Operating Unit, Card Program, Card Member Name, Card Number, and Employee Name.
3. Try to Save record.
4. Error Message shows and record cannot be saved.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, You are not be able to proceed with Credit Card provider file testing.

Cause

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