R12: Unable To Update Bank Details For a Supplier: Stale Data Error
(Doc ID 1320201.1)
Last updated on JULY 15, 2020
Applies to:Oracle Payments - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle Payables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Trying to update the Bank and Bank Branch information for a Supplier the following error message is displayed:
The requested page contains stale data. This error could have been caused through the use of the browser's navigation buttons (the browser Back button, for example).
The view object ExtBankAccountsAM.ExtBankBranchesVO1 contained no record. <<-- Stale Data error can also be seen without this line
The displayed records may have been deleted, or the current record for the view object may not have been properly initialized.
Error can be replicated multiple ways
All in Suppliers > Entry > Banking Details
1. Choose Bank Branch from LOV
2. Click on Select
1. Site > Update > Additional details
2.When trying to enter data for any of these fields
1. Add bank and bank branch and save
2. Try to add the bank details
1. Query Site level bank account
2. Update account name
See Doc Id 1070231.1 for details. Solution in this document is the latest.
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