R12: AP/IBY: Unable To Update Bank Details For a Supplier: Stale Data Error (Doc ID 1320201.1)

Last updated on DECEMBER 10, 2024

Applies to:

Oracle Payments - Version 12.0.0 to 12.2 [Release 12.0 to 12.2]
Oracle Payables - Version 12.0.0 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

Trying to update the Bank and Bank Branch information for a Supplier the following error message is displayed:

Error: Stale Data
The requested page contains stale data. This error could have been caused through the use of the browser's navigation buttons (the browser Back button, for example).
Cause:
The view object ExtBankAccountsAM.ExtBankBranchesVO1 contained no record. <<-- Stale Data error can also be seen without this line
The displayed records may have been deleted, or the current record for the view object may not have been properly initialized.

Error can be replicated multiple ways

All in Suppliers > Entry > Banking Details

1. Choose Bank Branch from LOV
2. Click on Select

1. Site > Update > Additional details
2.When trying to enter data for any of these fields

1. Add bank and bank branch and save
2. Try to add the bank details

1. Query Site level bank account
2. Update account name
3. Apply

Error can also be seen for Suppliers that have been been upgraded from 11i to R12. Error is for object ExtBankAccountsAM.IntermediaryAccountsVO1
See Doc Id 1070231.1 for details. Solution in this document is the latest.

Cause

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In this Document

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R12: AP/IBY: Unable To Update Bank Details For a Supplier: Stale Data Error (Doc ID 1320201.1)

Applies to:

Symptoms

Cause

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