LCM Receipts Fail With rvtptcontrol Error Or Are Stuck In PENDING Status On Transaction Status Summary Form (rcv_transactions_interface table)
(Doc ID 1320237.1)
Last updated on MAY 19, 2020
Applies to:Oracle Inventory Management - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Form:RCVRCERC.FMB - Enter Receipts GUI
Form:RCVTXVTX.FMB - View Transactions Status GUI
LCM Receipts intermittently get stuck in PENDING/PENDING status or fail with rvtptcontrol error.
RCV: Processing Mode=Immediate:
Records are stuck in rcv_transactions_interface with transaction_status_code=PENDING and processing_status_code=PENDING
These records are visible on Transaction Status Summary form.
RCV: Processing Mode=Online:
Transaction fails with rvtptcontrol failed error.
This issue only occurs when F8 is used to clear form or Edit > Clear > form is used.
Steps to Reproduce:
1. Open Receipts form and choose LCM enabled Organization
2. Query for Purchase Order
3. Enter required line details then Save
4. Edit > Clear > form
--Find Receipts form will be displayed
5. Enter Purchase Order then Click Find
6. Enter required line details then Save
If RCV: Processing Mode=Immediate, the record will get stuck in rcv_transactions_interface as PENDING/PENDING (and will be visible on Transaction Status Summary)
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