Error Attaching Files To Emails: This File Could Not Be Uploaded Because The File Size Exceeds The Limit Of Bytes (Doc ID 1320337.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Email Center - Version 12.0.4 and later
Information in this document applies to any platform.
***Checked for relevance on 27-May-2014***

Symptoms

When attempting to attach file greater than 1000 bytes to outbound email, the following error occurs:

Error: This file could not be uploaded because the file size exceeds the limit of 1000 bytes.


Steps

The issue can be reproduced at will with the following steps:
1. (R) System Administrator
2. Profile System
3. Update the Upload File Size Limit profile option to 1000 for my user
4. Saved the changes
5. (R) Email Center Agent Console
6. Home menu
7. Click "Compose New Message" pic.
8. Edit Attachments hyperlink
9. try to add some big file

Cause

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