12.1 Dispatch Center- Schedule Tasks: Ignore Parts Check Box Selected Automatically
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Field Service - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Schedule Task, Scheduler Parameters, Ignore Parts, Parts mandatory
Form:CSFDCMAI.FMB - Dispatch Center
"Ignore parts" check box is selected automatically when scheduling a Task using intelligent mode. Hence on the Schedule Task form "Ignore Parts" and "Parts mandatory" check-boxes are both checked, which is contradictory behavior.
Steps to reproduce the issue.
- Connect to the application using the Field Service responsibility.
- Navigate to the Dispatch Center.
- Open the Schedule Task screen.
- In the 'Spares' region of the screen note that the "Parts mandatory" and "Ignore parts" check-boxes are both are checked
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms