12.1 Dispatch Center- Schedule Tasks: Ignore Parts Check Box Selected Automatically
(Doc ID 1320471.1)
Last updated on NOVEMBER 25, 2020
Applies to:Oracle Field Service - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.
Schedule Task, Scheduler Parameters, Ignore Parts, Parts mandatory
Form:CSFDCMAI.FMB - Dispatch Center
"Ignore parts" check box is selected automatically when scheduling a Task using intelligent mode. Hence on the Schedule Task form "Ignore Parts" and "Parts mandatory" check-boxes are both checked, which is contradictory behavior.
Steps to reproduce the issue.
- Connect to the application using the Field Service responsibility.
- Navigate to the Dispatch Center.
- Open the Schedule Task screen.
- In the 'Spares' region of the screen note that the "Parts mandatory" and "Ignore parts" check-boxes are both are checked
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