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Dunning Not Printing In Language Indicated On Bill To Site. (Doc ID 1320512.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 11.5.10.2 to 11.5.10.2 [Release 11.5.10]
Information in this document applies to any platform.
ARDLP.rtf--Dunning Letter Print concurrent program


Symptoms

Your customer has a language specified under the Characteristics tab for the bill to site.

When you run the dunning letters under your US log in and responsibility, the letter for this customer is printing in English when you expect it to print in the language specified under the Characteristics tab. The dunning letter prints in the incorrect language even if you log in for the language you expect for the dunning letter.

You also notice that the Language column of table HZ_CUST_ACCT_SITES_ALL is null for your customer site.

Cause

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In this Document
Symptoms
Cause
Solution
References


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