Transactions Workbench: Balances Window Shows Line Level Balance Signs Reversed

(Doc ID 1320567.1)

Last updated on AUGUST 25, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Transactions Related

The looking at the Balance Detail by line for an applied Credit Memo on Invoice Lines show positive, while the header shows the correct negative.

For example, when you see a Credit Memo application applied, the header view shows a (-) amount bringing the balance to 0.
When you click on the lines, and pull a line, the Line balance shows a (+) and the balance of the line show the original amount

Note: It happens for manually created Invoices and credit memos and also for the invoices and CM which have been imported using autoinvocie and Invoice API


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms