Credit Memos from Disputes in Advanced Collections Give a Quantity Even When It's Only a Price Adjustment (Doc ID 1320765.1)

Last updated on MAY 10, 2011

Applies to:

Oracle Receivables - Version: 11.5.10.2 and later   [Release: 11.5.10 and later ]
Information in this document applies to any platform.

Symptoms

Credit Memos are being created from the dispute in Advanced Collections that contain a negative amount in proportion to the credit dollar value.

Cause

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