Collector's Work Queue Missing Columns From 11i Customer Accounts Form

(Doc ID 1320800.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

How do we see all of the columns from the 11i Receivables > Customer Accounts form in the Collector's Work Queue in R12?

The following columns are not included:

Location
Status
Account Status
Profile Class
Risk Code
Avg Days Late
DSO
Overall Credit Limit
Order Credit Limit
Credit Available
Past Due Trans
Entered Balance
Functional Balance
Entered Amount Past Due
Functional Amount Past Due
Entered Finance Charges
Functional Finance Charges
Entered Open Credits
Functional Open Credits
Entered Receipts At Risk
Receipts At Risk

 

Cause

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