Creating Customer/Supplier Associations Errors With "Please set the Receivables system options for this operating unit" (Doc ID 1321327.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.6 to 12.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.

Symptoms

Responsibility: 'Nanosolar US Intercompany'

  When creating Customer Association from Swiss Operating Unit (OU) to US OU in Advanced Global Intercompany System (AGIS) Customer and Supplier Associations screen:

Error:
Please set the Receivables system options for this operating unit and ensure the MO: Operating Unit profile option is correctly set with an operating unit that is setup in Receivables.

The issue is not reproduced when creating Customer Association from US OU to Swiss OU.

The issue only happens when creating Customer Association from foreign entity like Swiss or German.

The MO profile options are set up as followed for responsibility 'Nanosolar US Intercompany':

Profile Option Name Site Responsibility
------------------------
MO: Default Operating Unit NNS_US_OU
MO: Operating Unit NNS_US_OU NNS_US_OU
MO: Security Profile Nanosolar Global

Steps to reproduce:

Responsibility: 'Nanosolar US Intercompany',
Navigation: Setup > Invoicing Options > Customer and Supplier Associations
-Click on Create Customer Associations tab
-Select Swiss legal entity
-Select Operating Unit = All
-Select Organization = = All
-Select a Trading Organization
-Click Continue
-Click to select option 'Create New Customer Account'
-Enter Customer Account Name = C1, Bill To Location = L1
-Click Finish. The error appears.

Cause

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