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Error - 'Item Description - Select a valid value' In Install Base Item Instance Creation (Doc ID 1321825.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Installed Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to manually create a new Item Instance in Install Base the following error occurs.

ERROR
Item Description - Select a valid value.

Steps to Reproduce
The issue can be reproduced at will with the following steps:

1. Oracle Installed Base Agent User >> Item Instance >> Item Instances >> Click on the 'Create' button.

2. Enter the required values.

3. Click on the 'Apply' button and the error is raised.

Cause

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