My Oracle Support Banner

Can Not View The Promotion Modifier On View Adjustment Of The Copied Sales Order Line (Doc ID 1322226.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Order Management - Version 12.1 and later
Information in this document applies to any platform.
***Checked for relevance on 16-JAN-2015***

Symptoms



On : 12.1.2 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
When copying an order that has a Promotional Good line added with the copy option of 'At Original Selling Price', the promotional good line remains on the order, but the adjustment line linking the promotional good line is not copied.

EXPECTED BEHAVIOR
-----------------------
Expect the modifier adjustment line to remain.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a promotional good modifier
2. create a sales order that will qualify for the promotional good modifier and save:- the PRG line is created on the sales order and the adjustment line can be seen on the original line.
3. Copy the sales order with the pricing option of 'At Original Selling Price'.
4. Select the line 1.1 on the new sales order and go to Actions->View Adjustments. There is no adjustment shown for the PRG.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the association between Entered line and PRG line on copied orders.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.