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MFS Laptop: Tasks Are Not Showing Correctly In MFS Dashboard (Doc ID 1322428.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Mobile Field Service - Version 12.1.2 to 12.1.2 [Release 12.1]
Information in this document applies to any platform.


On MFS Laptop, find that Tasks are not showing correct in MFS Dashboard

  1. If a task has an assignment status = In Progress, it does not show in Open Task view. It is expected that 'Open Task' just excludes Closed, Rejected, Completed or Cancelled tasks.
  2. In "Today’s Task" for a particular date, not all tasks scheduled for that date are displayed. On "Monthly View", it shows a Task for example on 09-Feb-2011, but the Scheduled Start Date of the Task is 10-Feb-2011. So in "Today's view" on 09-Feb-2011 it will not be displayed. It will be displayed for "Today's View" on 10-FEB-2011

The issue can be reproduced at will with the following steps:
1. Log in MFS Laptop
2. Go to MFS Dashboard, check 'Open Task view'
3. Or Check 'Today's Tasks'
4. Or check Monthly View or Daily View.


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