My Oracle Support Banner

Buyer Work Center - Approve Change Request Gives Unexpected Error - ORA-01476: Divisor Is Equal To Zero (Doc ID 1322824.1)

Last updated on APRIL 09, 2021

Applies to:

Oracle Purchasing - Version 12.1.1 and later
Information in this document applies to any platform.


When attempting to respond to a change request from the 'Agreements' page, the following error occurs.

"You have encountered an unexpected error. Please contact the System Administrator for assistance."

java.sql.SQLDataException: ORA-01476: divisor is equal to zero

at oracle.jdbc.driver.SQLStateMapping.newSQLException(
at oracle.jdbc.driver.DatabaseError.newSQLException(
at oracle.jdbc.driver.DatabaseError.throwSqlException(
at oracle.jdbc.driver.T4CTTIoer.processError(

Replication Steps:

1. Create a global purchase agreement (GBPA) in buyer work center with one item and price of 0.
2. Enable the agreement for supplier authoring and approve the GBPA
3. Log into iSupplier as supplier, update the price on the agreement, and submit the changes for approval.
4. Log into Oracle Purchasing as a buyer and try to approve the changes.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.