Self-Service Manage Payroll Payments Errors: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition

(Doc ID 1322832.1)

Last updated on MARCH 14, 2017

Applies to:

Oracle Payroll - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:

Find that when Self-Service is used to Manage Payroll Payments, the following error is received:

The data that defines the flexfield on this field may be inconsistent. Inform your system administrator that the function: KeyFlexfieldDefinitionFactory.getStructureNumber could not find the structure definition for the flexfield specified by Application = PAY, Code = BANK and Structure number =



Steps To Reproduce:

The issue can be reproduced at will with the following steps:

  1. Define Payment method
  2. Attach to Payroll
  3. Create Employee
  4. Attach Assignment to payroll
  5. Navigate to employee self service
  6. Manage Payroll Payments
  7. Tried to update the Payment Method
  8. Error is seen

Cause

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