Save sales order for customer Serbia, error: unable to determine the country code for the location id:XXX and location type: BILL_TO (Doc ID 1322917.1)

Last updated on AUGUST 03, 2017

Applies to:

Oracle Order Management - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On :  12.1.1 version, Transaction Entry

When attempting to save the sales order.
the following error occurs.

ERROR
-----------------------
unable to determine the country code for the location id:798 and location type: BILL_TO


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a sales order, and the customer country is The Republic of Serbia
2. Save the sales order

Cause

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