My Oracle Support Banner

Save sales order for customer Serbia, error: unable to determine the country code for the location id:XXX and location type: BILL_TO (Doc ID 1322917.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Order Management - Version 12.1.1 and later
Oracle Shipping Execution - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On :  12.1.1 version, Transaction Entry

When attempting to save the sales order.
the following error occurs.

unable to determine the country code for the location id:798 and location type: BILL_TO

The issue can be reproduced at will with the following steps:
1. Create a sales order, and the customer country is The Republic of Serbia
2. Save the sales order


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.