Transactions Workbench Issue: When a Zero Tax Credit Memo is Applied To an Invoice With Tax it Gives Wrong Credit Memo Balance Due

(Doc ID 1323159.1)

Last updated on AUGUST 02, 2016

Applies to:

Oracle E-Business Tax - Version 12.0.0 and later
Oracle Receivables - Version 12.0.0 and later
Information in this document applies to any platform.

Form:ARXTWMAI.FMB - Transactions


Symptoms

Credit memos applied to invoices with tax causes the credit memo to have incorrect balances, and incorrect accounting.

The following illustrates the issue:

1. AR Invoice raised with one item line (100 Euro) and standard Tax Line (19 Euro).
 (Note this problem also occurs with an invoice with one item line with standard tax and one item line with Zero rate Tax)
2. Credit memo raised for -10 Euro with Zero Tax. Fact: Credit memo applied to invoice. (Using menu Bar Actions / Applications).

Invoice shows credit memo fully applied. -8.40 Line credit refunds. -1.60 Tax credit refunds.
Credit Memo balance due showing incorrectly. -1.60 Line balance and 1.60 Tax Balance.
Credit Memo accounting not shown correctly. Cr Receivable 10; Dr Revenue 10, Dr Receivable 10, CR Revenue 10.CR Tax 0.

Cause

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