Forgot Password SET_PASSWORD ORA-20000: An unexpected error has occurred.

(Doc ID 1323184.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle User Management - Version to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.


After clicking the reset password link the user will receive a notification to approve the password reset.  After clicking approve the follow up notification to provide the password does not occur.

The run of wfstat.sql on the workflow process shows the error.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms